HOW TO FIX NOT WORKING WEBCAM FOR WINDOWS 10

Webcam

If your webcam is not working the problem might have been caused by faulty drivers or driver conflicts in case you recently upgraded your Windows 10. Some other likely reasons are problems with antivirus software, missing or outdated drivers, malfunctioning hardware or issues with your privacy settings.

You probably see an error code 0xA00F4244 or 0x200F4244 along with the message “We can’t find your camera” on turning on the camera. Now in this case you need to manually update your hardware drivers to make the device compatible with the upgrade.

Here are some troubleshooting tips you can try to fix your webcam.

CHECK YOUR ANTIVIRUS

Though Antivirus software is designed to protect your privacy, still it can occasionally affect your webcam. Check the settings in your software and contact the manufacturer for more information if it is preventing the camera from launching.

CHECK YOUR DEVICE CONNECTION

Check if your external camera is properly connected to your computer. Simply unplug the cord and plug it back in again, making sure it’s securely attached. Try plugging the webcam into another port.

TRY ANOTHER COMPUTER

If you have an external webcam, plug it into other computers to make sure it works. And if the webcam doesn’t work then it is time to get a new one.

CHECK IF THE CORRECT DEVICE IS ENABLED

Sometimes applications get confused which one to use if you have a built-in camera and an external webcam plugged in. You must check the application’s settings and find the option to select your preferred device.

CHANGE YOUR SYSTEM SETTINGS
  1. Right-click the Start button in the lower-left corner of your screen.
  2. Select Settings from the menu.
  3. Select Privacy.
  4. Select Camera on the left pane.
  5. Enable ‘Camera access for this device’ and ‘Allow apps to access your camera’.
  6. Scroll down and look under Choose which apps can access your camera to make sure the app you want to use is enabled.
  7. Close the settings menu.
  8. Right-click the Start button again.
  9. Select Device Manager from the menu.
  10. Close the settings menu.
  11. Right-click the Start button again.
  12. Select Device Manager from the menu.
  13. Double click Cameras for inbuilt cameras or Sound, video and game controllers or Imaging devices for the external webcam.
  14. Double click your device from the drop-down list to open its properties.
  15. Check if the camera is enabled in the Device status box under the General.
INSTALL OR UPDATE DRIVERS

Steps to can check for an outdated driver:

  1. Type “Device Manager” into the search box.
  2. Click on the result to open it.
  3. Open “Cameras, Imaging devices” or “Sound, video, and game controllers.”
  4. Right-click on your webcam and click “Properties.”
  5. Open the Driver tab, and click on “Driver details.”
  6. Look for a file called “stream.sys.”

If it is there, your camera is outdated and not able to be used by Windows 10.

If the above steps don’t work then consult the manufacturer. For external webcams, check the user manual or the manufacturer’s website for further guidance.

Leave a Reply

Your email address will not be published. Required fields are marked *