Windows 10

Many audio related problems come along whenever we update to new version of Windows 10. Generally, big updates can also bring with them new issues which result in not being able to play videos, use certain apps, or hear anything at all from their speakers. But there are some ways you can fix Windows 10 sound issues.


When there is no audio, maybe Windows is trying to output sound to an old device such as a Bluetooth speaker that’s just not turned on right now. Check your output to make sure Windows is connected to your device.

  1. Click the small up arrow in the bottom right-hand corner of your screen, next to the clock and calendar.
  2. Right-click on the small speaker icon and select Open Sound Settings.
  3. In the settings menu choose your output device.
  4. Check that the volume isn’t at zero.

Sometimes there may be poor communication between Windows 10 and your device sound card which leads to audio fail. You can find the right updates for making Windows 10 and your sound hardware compatible.

  1. Open the Start menu
  2. Search for Device Manager and click the relevant result.
  3. Choose Sound, video and game controllers from a list of icon options inside the Device Manager. A sound card, if present, will appear there.
  4. Double-click on the sound card to open it.
  5. go to the Driver tab and look for the option to Update Driver. An automatic Windows search will start to find driver updates.
  6. Download them.
  7. After the update is finished, restart and see if your audio now works.

Windows 10 is constantly being updated with new fixes and improvements. Some driver updates are packaged into general Windows 10 updates and some are available independently from creators such as Realtek.

You should visit both the manufacturer of your sound card and the Windows update icon and check for the latest updates if your sound problem has still not been resolved.


To circumvent compatibility issues and restore sound capabilities to Windows activities try switching to the generic audio driver that Windows 10 offers.

  1. Open the Device Manager.
  2. Find your audio driver as if you were updating it.
  3. Right-click the driver and choose Update driver.
  4. Select Browse my computer for driver software.
  5. Then select Let me pick from a list of device drivers on my computer. A list including High Definition Audio Device will show up. This is the generic Windows 10 driver.
  6. Select and install it. And you’re done.

You can give commands through voice alone to Cortana, Windows 10’s built-in vocal assistant. If Cortana isn’t responding to you the way you were expecting you may have a problem with your microphone.

Cortana needs a mic to function or you could use a microphone jack and an external device instead. Also, check that your Cortana settings are correct.

  1. Open Cortana by clicking in your Windows search bar.
  2. Select the settings cog icon in the bottom left-hand corner.
  3. A number of toggle options appear to control what the voice assistant can do. Make sure that the option for Cortana to listen for “Hey Cortana” commands is turned on.
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